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23 October 2012: Tracerco Asia Sdn Bhd is a wholly owned subsidiary of Johnson Matthey Plc.


Tracerco Asia’s first analytical laboratory in the Asia Pacific region is now officially opened and ready to go! The Dialog Group’s Chairman & Group Managing Director, Mr Ngau Boon Keat officiated this event, together with Tracerco’s Managing Director, Mr Andy Hurst.

This laboratory (costing more than RM1mil) is equipped with state-of-art analytical instruments with extremely low detection limits and will be operated by competent, trained and experienced analysts. In line with our company policy, the laboratory is also assured by Tracerco’s Tracer Technology Centre in the UK, which is accredited to ISO standards.

With the opening of this new laboratory, our valued customers in Asia will enjoy a much quicker sample turn around time and at more competitive costs. This gives greater added value and enables a new water and gas flooding improvement strategy that can be adopted in a quicker time to optimise Operator’s water or gas injection performance, leading to improved hydrocarbon recovery.

From left to right, Mr Chan YK (MD of Dialog Systems), Mr Ngau BK (Chairman & Group MD of Dialog Group), Mr Andy Hurst (MD of Tracerco) and Mr Ken Pearson (MD of Tracerco Asia & Australia)


Leading industrial technology specialist Tracerco, part of the Johnson Matthey group, has enhanced its global reach by investing £1 million to launch two regional service centres in Asia and Australia.

Tracerco has enhanced its global
reach by investing £1 million to
launch two regional service centres
in Asia and Australia.

While the company has operated commercially in both areas for more than two years, the move to new facilities in Kuala Lumpur, Malaysia and Perth, Australia, will see Tracerco offer its full range of products and services to the regional oil, gas and petrochemical industries.

Training offered at the company’s new Global Centre of Excellence, based at its headquarters in England, will be replicated for local engineers at the new facilities. The theory and practical based programmes will educate new engineering recruits in process diagnostic applications such as column scanning, flooded member inspection and separator characterisation. These non-intrusive technical services bring to local customers techniques that elsewhere have become an essential component in the process operators tool kit.

The recently opened base has significant office space for over twenty local Tracerco employees, workshop and laboratory facilities. The latter enables Tracerco to offer regional oil companies the benefit of much faster turnaround time for analysis of samples associated with reservoir tracer projects.

Tracerco Australia now operates from a custom-built headquarters with Process Diagnostics engineers, a technical sales manager and managing director for Asia and Australia, Ken Pearson. The company now has a fast growing customer base of oil and gas companies and oil field service companies regularly using Tracerco’s industry-leading process diagnostics technology.

Mr Pearson, said: “Asia and Australia are key growth areas for our business. The investment made in the regional service centres will give us a capability to give fast response to local customers via Tracerco engineers in the language and local culture.

“We recognise the importance of being where our customers are. If for example, an Australian operator is considering buying a TRACERCO Profiler™, they want to know that they have access to local technical support as opposed to flying an engineer in from our UK headquarters. As such, we have invested in our on-base training facilities and programmes to ensure are regional field diagnostic teams can respond to customers’ queries and problems in the most effective manner possible.”

17 July 2008 - Tracerco plays host to Queen’s Awards Office Officials

(L to R) Stephen Brice, Secretary to The
Queen’s Awards Office, Andy Hurst,
Tracerco Managing Director,
David Moore, Secretary to the Prime
Minister’s Advisory Committee

Officials from The Queen’s Awards Office visited Tracerco Headquarters in June as part of a regional tour to raise awareness of the benefits that winning has brought to past and current Award holders.

Stephen Brice, Secretary to The Queen’s Awards Office, said:

“Over the years there have been many deserving winners in the North East, including five this year, and we’re sure there are many more companies across the region that have achievements in International Trade, Innovation or Sustainable Development worthy of recognition.

David Moore, Secretary to the Prime Minister’s Advisory Committee, who joined Stephen Brice in the region as part of a nationwide tour to meet past winners, added:

“We know that winners take great pride in their Awards and as we visit each region over the coming months we hope that more businesses will be inspired to follow them by applying for a 2009 Queen’s Award for Enterprise.

The first of Tracerco’s Queen’s Awards came in 2003 in the Innovation Category for its multi-award winning instrument; The TRACERCO Profiler™, Its ability to develop and implement measurement solutions, bringing them successfully to market rapidly has underpinned Tracerco’s success.

Tracerco received its second Queen’s Award in 2005 in the category of International Trade for outstanding export and growth in sales over the past three years. Tracerco exports its range of products and services into all of the key oil, gas and petrochemical markets globally. In the past three years, it has exported to international markets such as Brazil, Nigeria, China, Azerbaijan, Kazakhstan, the Middle East and throughout South East Asia.

Andy Hurst, Managing Director, at Tracerco, said: The Queen’s Award is something we are very proud of and epitomises the innovation and creativity that exists in our region. Winning is a tremendous achievement - a royal seal of approval for our business and employees. It positions us as one of the top performing technology businesses in the UK and we will continue to strengthen our resources to develop further international sales”

4 July 2006 - Tracerco Enters into Joint Venture With Dialog Systems Sdn. Bhd.
Tracerco announced today that it has entered into a Joint Venture agreement with Dialog Systems Sdn Bhd (Dialog Systems) to operate in the ASEAN region, India, South Korea. Tracerco, part of Johnson Matthey Plc’s Catalysts Division, and Dialog Systems will combine their operations in the region to create Tracerco Asia Sdn Bhd and the new company will trade under that name. The agreement formalises the long history of technical and marketing collaboration between Tracerco and Dialog.

Tracerco Asia will initially employ around 20 people, the majority of whom are fully trained Field Service Engineers with expertise in Tracerco’s range of technologies. The business will be headquartered in Kuala Lumpur, Malaysia with offices in Thailand, Singapore and Indonesia.

Commenting on the agreement Ken Pearson, Managing Director of Tracerco Asia said:
“Tracerco Asia will focus on the growing oil and gas, petrochemical and chemical market in South East Asia where there is a large customer base working in upstream oil and gas production and the downstream refining and petrochemical areas. Over the next ten years South East Asia will be an important growth market in the production of oil and gas through to petrochemicals and refining. The formation of Tracerco Asia allows us to offer our unique range of leading industrial technologies in process diagnostics, specialist measurement and fuel tagging on a truly local basis”.

Dialog Group Bhd, Dialog Systems’ parent company, is listed on the Main Board of Bursa MaIaysia (formerly the Kuala Lumpur Stock Exchange). It is based in Kuala Lumpur with offices and facilities in Malaysia, Singapore, Thailand, Indonesia and Vietnam. It was established in 1984 and is a specialist technical services provider in the oil, gas and petrochemical industry from upstream to downstream activities. Dialog Group has business interests and customers throughout the Asia Pacific region. For more information on Dialog Group, visit its website at

Tracerco Asia’s branding will reflect its customers existing association with its products and services. Tracerco Asia will retain Tracerco’s existing brand structure; TRACERCO Diagnostics™ to designate the process diagnostics range of services and TRACERCO™ Instruments for its range of specialist measurement solutions, measuring key parameters such as level, density and interface.

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